Shipping policy

Shipping policy

Sarinku  – Shipping Policy

At Sarinku , we aim to deliver your Abayas in perfect condition and on time. Please read our Shipping Policy carefully before placing your order.


1. Order Processing Time

  • All orders are processed within 2–5 business days (excluding weekends and public holidays).
  • If there is a delay due to stock availability or unforeseen circumstances, we will notify you via email or WhatsApp.

2. Shipping Methods & Timelines

We offer the following shipping options:

  • Standard Shipping: 5–7 business days
  • Express Shipping: 2–4 business days

Note: Shipping timelines are estimates and may vary depending on your location, customs clearance, or courier delays.


3. Shipping Charges

  • Shipping fees are calculated at checkout based on your delivery address and chosen shipping method.
  • Free shipping may be offered on orders above a certain value (as per promotional offers).

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or WhatsApp.
  • Tracking updates may take 24–48 hours to reflect in the courier system.

5. Delays & Responsibility

  • We are not liable for delays caused by courier companies, natural disasters, strikes, or events beyond our control.
  • If your package is lost or damaged during transit, please contact us immediately, and we will assist you in resolving the issue.

6. Incorrect Shipping Information

  • Please ensure that your shipping address is correct before completing your purchase.
  • We are not responsible for delays or non-delivery due to incorrect addresses provided by the customer.