Shipping policy
Shipping policy
Sarinku – Shipping Policy
At Sarinku , we aim to deliver your Abayas in perfect condition and on time. Please read our Shipping Policy carefully before placing your order.
1. Order Processing Time
- All orders are processed within 2–5 business days (excluding weekends and public holidays).
- If there is a delay due to stock availability or unforeseen circumstances, we will notify you via email or WhatsApp.
2. Shipping Methods & Timelines
We offer the following shipping options:
- Standard Shipping: 5–7 business days
- Express Shipping: 2–4 business days
Note: Shipping timelines are estimates and may vary depending on your location, customs clearance, or courier delays.
3. Shipping Charges
- Shipping fees are calculated at checkout based on your delivery address and chosen shipping method.
- Free shipping may be offered on orders above a certain value (as per promotional offers).
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or WhatsApp.
- Tracking updates may take 24–48 hours to reflect in the courier system.
5. Delays & Responsibility
- We are not liable for delays caused by courier companies, natural disasters, strikes, or events beyond our control.
- If your package is lost or damaged during transit, please contact us immediately, and we will assist you in resolving the issue.
6. Incorrect Shipping Information
- Please ensure that your shipping address is correct before completing your purchase.
- We are not responsible for delays or non-delivery due to incorrect addresses provided by the customer.